Gathering feedback from your clients is an important part of running and improving your digital marketing agency. Remember that you shouldn’t only aim to use feedback for social proof purposes but also to actually understand what your clients want to be fixed or altered in your processes.

As an outsourcing digital marketing consultant in the USA, we have 3 original feedback tips that you can try out. 

1.   Ask On Your Website 

Using Video Ask, you can record and upload a video widget to your website, landing page, client portal, or course platform in order to directly ask customers for feedback. They can respond with text or video feedback easily by following the prompts. This method allows you to collect much more authentic feedback in a convenient manner. 

2.  Mail Feedback Cards To Clients

In this age of digital overwhelm, receiving actual mail will stand out to your customers. By going the extra mile and writing handwritten letters requesting feedback, you will make it much more likely that your clients will respond with their feedback and suggestions. Consider adding your email address to the letter for clients who do not want to actually mail you back with their answers. 

3.   Give Away A Freebie 

Finally, you can also encourage your clients to tell you about their experience working with you by offering them a discount or a valuable freebie in exchange for a review. Don’t forget that you can also ask customers to review you on TripAdvisor or your Google profile if you aim to build social proof. 

Before gathering feedback from your (hopefully) happy clients, why not make sure that you deliver the best services you can possibly deliver? As an outsourcing digital marketing consultant in the USA, we are primed to be able to deliver your client’s services in a white label manner. Take a look at our services here.